Privacy Policy

1. Introduction

The Hunter’s Moon (“we”, “us”, “our”) respects your privacy and complies with UK GDPR. This policy outlines how we collect, use, store, and share your personal data when guests visit our website, make bookings, or communicate with us.

2. Data Controller

The Hunter’s Moon
Middlemarsh, Sherborne, Dorset, DT9 5QN
Phone: 01963 210966 · Email: info@hunters‑moon.org.uk

3. Personal Data We Collect

• Booking forms (rooms or tables): name, email, phone, stay dates, party size, room or seating preferences

• Communications: information shared via email or phone regarding bookings or enquiries

• Website analytics: anonymised IP, device/browser info, pages visited via essential and performance cookies; no advertising or profiling cookies used
   

4. How We Use Your Data

We use personal data to:

• Manage bookings and enquiries for rooms, tables, or events

• Send confirmations, reminders, and follow-up communications

• Provide hospitality services (accommodation, meals, drinks)

• Improve our website experience using anonymised analytics

• Meet legal, financial, and consumer-record obligations

5. Legal Basis for Processing

• Contractual necessity: to fulfill bookings and service requests

• Consent: for optional communications (e.g., event updates)

• Legitimate interests: to operate and enhance our business and website

• Legal obligations: to store booking and financial records

6. Data Sharing

We do not sell or rent personal data. Data may be shared with:

• Service providers: booking systems, hosting, email platforms under data‑processing agreements

• Legal/regulatory bodies, if required by law

7. Cookies & Tracking

• Essential cookies: support booking forms and navigation

• Performance cookies: anonymised usage analytics
  No third‑party advertising or profiling cookies are present

8. Data Retention

• Booking and enquiry records: retained up to 7 years for legal and accounting compliance

• Analytics session logs: deleted after 24 months; aggregated data retained if needed

9. Your Rights

Under UK GDPR, you have the right to:

• Access, rectify, erase, restrict or port your personal data

• Withdraw consent or object to processing
  Contact us via phone or email to exercise your rights; you may also lodge a complaint with the ICO.

10. Security

We employ SSL encryption, secure hosting, access controls, and staff training. While no system is immune to risk, we follow industry best practices.

11. International Transfers

All data is stored and processed within the UK—no overseas transfers occur.

12. Policy Updates

We may update this policy from time to time. The Effective Date above will reflect significant changes. Continued use of our website indicates acceptance.